Submitting Claims

On this page you can find the claims process for each benefit. It also has information on how to coordinate health and dental benefit payments with your spouse's/partner's plan. Remember, all eligible extended health claims must be submitted to the Insurer by December 31 of the following calendar year in which the individual incurred the expense.

Pacific Blue Cross

Download the Blue Cross app on your phone and get started. All you need is your Pacific Blue Cross card and you can be set up in a couple of minutes.

If you prefer to submit claims on your computer, register for access to your member profile and get started.

Green Shield Canada

Visit greenshield.ca with your GSC ID card handy.
Sign in as a ‘Plan Member’ and click on ‘Register’.
Create a user name and password and provide all of the requested information. Complete your registration by clicking on ‘Register’.
For your security, you also need an access code. An email containing your confidential access code will be automatically sent to you.
Upon receipt of your access code, sign in to Plan Member Online Services, then enter your access code and click ‘Submit’. You are now fully registered!

Pacific Blue Cross

Download the Blue Cross app on your phone and get started. All you need is your Pacific Blue Cross card and you can be set up in a couple of minutes.

Green Shield Canada

Take the online experience mobile with the GSC on the Go™ app – Once you’ve signed up for Online Services, you’re also signed up for our GSC on the Go app. Just download the app and use your Plan Member Online Services user name and password to get started. GSC on the Go gives you many of the same great features you’ll find online, including online claims submission, an electronic ID card, provider lookup, and more.

Pacific Blue Cross

To submit eligible extended health claims by mail print and complete the Extended Health Care Standard Claim Form. Ensure that all information on the form is complete and clearly legible. Mail completed form to:

Pacific Blue Cross
PO Box 7000
Vancouver, BC
V6B 4E1

Pacific Blue Cross will mail the cheque for your eligible expenses directly to your home.

Green Shield Canada

Print and complete the GSC Extended Health Care Claim Form. Ensure that all information on the form is complete and clearly legible. Mail completed form to:

Green Shield Canada
EHS Department
PO Box 1699
Windsor, Ontario
N9A 7G6

Green Shield Canada will mail the cheque for your eligible expenses directly to your home.

You may be able to coordinate your benefits if your spouse also has coverage under another employer’s health and/or dental care plan. Read more about how to coordinate your benefits with your spouse.